Open your Internet browser and connect to the Internet. Enter the address (URL) of your store that has been provided to you by your TecknaShop host or Service Provider (ISP).
This URL may be in the form of http://"Host Server Name"/cnb/admin/"Store Name"
If you have entered the URL correctly you will see the TecknaShop
store building Login screen.
If you substitute the word ‘shop’ in place of admin in the above URL, you
will be presented with your shoppers' view of the store.
On the login screen, a choice may be made for displaying TecknaShop in your local language. This is achieved by simply selecting the required language from the drop down list at the head of the login screen. Additional language choices to those in the list will be added on an ongoing basis.
When you have selected your desired language, simply enter your assigned user name and password, and click the 'Login' button (clicking the enter button on your keyboard may not work on some browsers). These entries are case sensitive; therefore enter them exactly as assigned to you. If you have forgotten your user name or password, contact your system administrator or your original TecknaShop supplier who will reset them for you. Upon delivery of TecknaShop, your default user name and password will be 'admin' and 'admin'. We recommend that you change this password as soon as possible.
You may find from time to time that, upon clicking a hyperlink to return or progress to another screen within TecknaShop, you actually return to the Login screen. This is quite normal, and indicates that after a period of inactivity TecknaShop has automatically logged you out. So that unauthorised users of the system cannot gain access if you forget to log out yourself.
The first time that you Login to TecknaShop you will be asked to read the Terms and Conditions of Use which you must accept before you can proceed. Next you will be presented with an Introduction or welcome text screen, which will give you brief information about using the TecknaShop program. As with the terms and conditions, this page will only be displayed the first time you enter the store builder's software as an Administrator. All Subsequent logins will take you directly to the Statistics Page to check on the store's resource usage and order status.
The Login screen also enables you to enter the store view or look back over the Terms and Conditions, by clicking the respective icons. The store view enables you to view your store as your shoppers would.
Note: When reviewing your built store, you will not find some of the features common on Web sites today, such as navigation via frames, the use of JavaScript for pop-up windows etc. You will also notice that, if you are using a monitor with a resolution over 800x 600, your store pages will not fill the entire screen. These omissions are all quite deliberate, and have been made to ensure compatibility with the widest range of browsers, so enabling the maximum number of shoppers to shop at your store.
The Statistics Page shows a range of useful information about the stores resource usage and order status.
The Introduction section displays the name of the last person to login to TecknaShop and the date of the login. It also displays the account status, the WorldPay installation ID number and the base currency being used.
The Order Statistics section gives general information on the order status, the number and value of orders. In addition, you can confirm all new orders simply and quickly from this page by clicking the Confirm Orders hyperlink.
The Store Statistics section shows the total number of visitors to your store, the amount of server disk usage, also the number of products, variants, images and downloadable items being used in your store.
This statistics page can also be customised to only show the statistics that are needed. To do this, select the statistics that you wish to view by checking their adjacent boxes in the 'create new statistics' menu and click the Update button. Note: Checking all the statistics boxes will delay the loading of this screen considerably in a larger store. You can chose whether to have a number of useful admin links displayed when you view your store in ‘shop’ mode by checking the Shop Admin Links Visible box.
This page also enables you to view the Introduction or the welcome text again, and email Click and Build support for any further enquires.
When you are ready to commence, two methods of building your store are available:
QuickBuild; which takes you step by step through the fastest route to a complete store leaving out many of the sections that may not be relevant to you store.
The manual design method; in which you progress (one by one) through each of the navigational menu tabs options displayed at the top of the screen.
For beginners, or those wishing to establish their store quickly, we recommend that you follow the QuickBuild route. For those more familiar with store building software, or those who have already followed the QuickBuild route, we recommend that you explore each menu section. Using each section, it is possible to refine the stores style and structure, as well as adding more complex functionality such as tax, shipping and discounting.
The Store building process is a logical sequence of steps beginning at the top left with the Personal Tab (Intro will re-display the statistics screen), moving along the top and to the right through the section Users, Images etc. You then proceed on to the bottom row, starting with Instructions and finishing with Catalogue. The Orders and Reports section are administrative functions that can be used once your Store is complete.
|
Tab Name |
Section Name |
Section Description |
|
Intro |
Where information about your stores resource usage and order status are displayed. | |
|
Personal |
Where you enter your company details that will appear on emails automatically sent to shoppers. You will also enter your email addresses so that Click and Build can email you with events such as incoming orders and stock warnings. | |
|
Users |
Where User's privileges are defined. | |
|
Images |
Where the site generic and product images are maintained. | |
|
Look and Feel |
Where the site's 'look and feel' choices are made. You can choose the layout of the various shop components, change navigation graphics, add backgrounds, and your logos. | |
|
Tax and Shipment |
Where tax and shipping rules and values are defined. You will need to enter the countries that you will be trading with, how you will ship to them, the types of goods that you will be selling and the appropriate tax rates. Once this information is entered, TecknaShop can automatically calculate the appropriate tax and shipping costs to the shopper. | |
|
Discount |
Where you define a range of Store wide discount options that you can then apply to products, as you require. | |
|
Instructions |
Where you define a range of Store wide instructions options that you can apply to products to collect instructions from the shopper, using drop down choices or free text. | |
|
Download |
Where downloadable goods are uploaded and maintained. | |
|
Text |
Where you can supply the text for the various pages that you shoppers will read as they navigate through the store, such as Welcome, Contact, Terms and Conditions, user defined pages and news articles The guest book entries are also administered here. | |
|
Catalogue |
Where product categories and products are defined and your inventory is managed | |
|
Orders |
Where order fulfillments are checked and confirmed. | |
|
Reports |
Where reports from the TecknaShop database are set up. | |
|
View |
|
Where you can look at the store, as your shopper would view it. |
|
Logout |
|
When clicked, you will be logged out of the TecknaShop Store Building administration and returned to the login screen. In the Login screen you can view your store as a shopper would by clicking the 'Enter Shop' icon. |
To enter a set up area, click the section's Menu tab that you require. We recommend that you read the appropriate sections within this guide at least once (for detailed descriptions, and to obtain Design or Operational tips), before you proceed within that section.
Some of the choices in the set up areas are optional and you may wish to skip some complete sections that may not be relevant to your business (for example, tax and shipping, discounting and instructions), your store will still operate properly.
When you have completed all of the sections or only the sections relevant to your company you will just need to ask WorldPay to activate your Store and you are ready for business.
To view the table of content when viewing this help file in an early browser version click here
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